Appointments

Need to make an appointment?

 

Students who are enrolled in classes for credit can schedule an appointment with a nurse,  nurse practitioner, or a mental health counselor by the following:

Call:  (805) 730-4098

Visit our office: SS-170  Student Services Building, first floor room 170, across from DSPS.

Office Hours:

If you are having an Emergency, please dial 911.
For a Mental Health Emergency, please dial 988.

Have General Questions? Email us at healthandwellness@pipeline.sbcc.edu. Please note: we do not make appointments over email due to confidentiality laws. 

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When you call us, we will ask you for the following information:

• K#

• Student Availability for desired appointment (during our business hours M,TH 8-4 and T,W 8-6 F 8-1pm)

• In Person or Telehealth (phone/ZOOM) Preference

Students are required to fill out telehealth forms via our new Student Health Portal. Please try to complete all forms prior to the appointment time. If students need assistance in completing paperwork, please contact us and we are happy to assist you.  

 How to Log Into the Student Health Portal:

• Go to the pyramed portal at: https://sbcc.studenthealthportal.com/

• Enter your K Number.  Do not include the K, just enter the number and Password

If you are NEW to the Portal follow these quick steps:

Step 1:  Click “Register”: Enter your K Number. Do not include the K, just enter the number and your campus email.

Step 2:  Go to your campus email and click the email sent by Pyramed. You can then click the link where you will set a password. 

Step 3:  Go to the pyramed portal at: https://sbcc.studenthealthportal.com/ and log in with your new password, which you just set. 

How to Access Required Personal Counseling Forms: 
The following forms must be completed prior to your first counseling appointment: 

• Go to “My Forms”

If you are beginning Individual Personal Counseling Sessions fill out these forms:

1. Consent Form for Personal Counseling Services

2. Mental Health Intake Form

3. Notice of Privacy Practice Form

4. Consent for Telehealth 

If you are a returning Individual Personal Counseling Sessions please complete the following form:

1. Consent for Telehealth

How to Access a Scheduled Appointment:

If students choose a Virtual/ZOOM appointment, students will be able to access the appointment link through our Student Health Portal at the top of the homepage. 

If students choose a phone session, students will receive a call from a blocked number at the time of your appointment. Your provider will try calling you 2 times and after that point, you will need to contact our office to reschedule your appointment. 

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Medical visits are same-day and by appointment.

Counseling visits are by appointment.

We do not make appointments by email.

To make an appointment call us at: 805-730-4098 or stop by during office hours in Student Services 170 to schedule an appointment for Medical Services, Mental Health Counseling, questions or concerns about alcohol or substances.

You will need your student ID card.

Are you under 18?

If you are under 18 you will need to fill out a minor consent form with the parent or guardian signature for medical services. You do not need parental consent for counseling services.  Download the form here.

Additional questions or concerns? We're here to help. 
Call us: (805) 730-4098 
Email at: healthandwellness@pipeline.sbcc.edu